Cultural and Linguistic Diversity (CALD) Strategy 2024-2028
We are committed to meeting the cultural and language needs of all our participants.
The NDIS Cultural and Linguistic Diversity (CALD) Strategy 2024-2028 sets out this commitment.
We co-designed the CALD Strategy (the Strategy) with over 800 people from CALD backgrounds.
This includes:
- participants, friends, family, carers
- peak bodies and sector representatives
- NDIS staff.
Co-design means working with the disability community to make the NDIS better.
The Strategy aims to:
- make it easier for CALD communities to participate in the NDIS
- improve how NDIS plans reflect the needs of CALD participants
- improve the overall NDIS experience for CALD participants.
Our priorities
The Strategy has 6 key priorities:
Infrastructure
Improving our systems and processes to support the needs of CALD participants.
Staff capability
Helping staff improve their skills to better respond to the cultural needs of participants.
Accessible communications
Ensuring information we share supports the way CALD communities prefer to communicate.
Markets
Helping NDIS providers to offer services that will meet the cultural needs of CALD participants, families, and carers.
Data
Better use of data to improve services for CALD participants.
Outreach
Providing supports and services to educate and connect with CALD communities, who have not accessed the NDIS.
The Action Plan 2024 – 2028
We co-designed the Action Plan to help us deliver the Strategy.
The Action Plan includes 28 actions and sits side-by side the Strategy.
Each action is linked to one of our 6 priorities.
The Action Plan:
- outlines the steps we need to take to carry out the Strategy
- helps us deliver co-designed actions
- provides clear goals and responsibility for checking and evaluating activities
- shows transparency and our commitment to deliver on the Strategy’s actions.
We will provide regular updates so you can track how things are going. This includes annual progress reports.
CALD Strategy and Action Plan documents
Download the CALD Strategy Summary:
Download the CALD Strategy and Action Plan Easy Read:
- Easy Read CALD Strategy (PDF 9.8MB)
- Easy Read CALD Strategy (DOCX 11.3MB)
- Easy Read CALD Action Plan (PDF 12.8MB)
- Easy Read CALD Action Plan (DOCX 12.5MB)
Download the full CALD Strategy and Action Plan:
- CALD Strategy full version (PDF 2.6MB)
- CALD Strategy full version (DOCX 861KB)
- CALD Strategy Action Plan full version (PDF 1.1MB)
- CALD Strategy Action Plan full version (DOCX 530KB)
View the Strategy in your language
- Find out more about the CALD Strategy in Auslan
- تعرف على المزيد حول استراتيجية CALD باللغة العربية
- ܡܲܫܟܼܚܘܼܢ ܡܵܘܕܥܵܢܘܼܬܵܐ ܒܘܼܫ ܙܵܘܕܵܐ ܒܘܼܬ ܣܬܪܵܬܝܼܓ̰ܝܼܵܐ ܕ CALD ܒܠܸܫܵܢܵܐ ܐܵܬܘܿܪܵܝܵܐ
- မြန်မာဘာသာ ဖြင့် ယဥ်ကျေးမှုကွဲ နည်းဗျူဟာအကြောင်း ပိုမိုလေ့လာပါ
- 了解有关CALD战略的更多简体中文信息
- 請參閱繁體中文版本了解文化和語言多元化策略詳情
- درباره استراتجی CALD به دری بیشتر بدانید
- Yök käjuëc në biäk Ajuɛɛr Loi de CALD në Thuɔŋjäŋ yic
- درباره استراتژی CALD به زبان فارسی بیشتر بیاموزید
- CALD Tuahtonak kong tamdeuh ah Laiholh in kawl
- مالومات زیادتر ره د باره استراتجی CALD د هزارگی پیدا کید
- हिन्दी में CALD कार्यनीति के बारे में और अधिक जानकारी प्राप्त करें
- ဃုသ့ၣ်ညါအါထီၣ်ဘၣ်ဃး CALD Strategy လၢ ကညီကျိာ်
- ស្វែងយល់បន្ថែមអំពីយុទ្ធសាស្ត្រ CALD ជាភាសា ខ្មែរ
- CALD 전략에 대해 한국어로 더 자세히 알아보기
- CALD ਰਣਨੀਤੀ ਬਾਰੇ ਪੰਜਾਬੀ ਵਿੱਚ ਹੋਰ ਜਾਣੋ
- Tìm hiểu thêm về Chiến lược CALD trong tiếng Việt
Discover Phase Report
The NDIA released the Discover Report which details what we heard and learned from the experiences of NDIS participants from cultural and linguistically diverse (CALD) backgrounds.
