On this page:

• Open submissions
• Recent consultations
• You said we heard: post-consultation reports
• Consultation submissions
• When we contact you
• Participant, family and carer opportunities

We’d like to hear from you about the changes we’re making to ensure the NDIS is simpler, faster, fairer and more flexible. You can have your say on how we deliver these improvements so that they work for everyone. 

Your feedback is important to us. 

Open submissions

Financial Benchmarking Survey - 2021-22

The NDIS Financial Benchmarking Survey is open from Monday 29 November 2021 to Friday 4 February 2022. 

The benchmarking survey is anonymous and conducted independently of the NDIA. Deloitte Access Economics is administering the 2021-22 survey.

Registered providers will be emailed a link to the survey from 29 November 2021.

If you have any questions about the survey please email [email protected].

Recent consultations

Market engagement - partners in the community program

The Market engagement partners in the community program feedback submissions closed at 5pm AEDT on Tuesday 23 November 2021. A market engagement summary report is being finalised and will be published in early January 2022.

Home and Living consultation – An ordinary life at home 

The Home and Living consultation closed at 5pm AEST on Friday 10 September 2021. You can view the findings of the consultation.

Support for Decision Making consultation 

The Support for Decision Making consultation closed at 5pm AEST on Friday 10 September 2021. You can view the finding of the consultation.

Interventions for children on the autism spectrum

The consultation on Interventions for children on the autism spectrum closed at 10am AEST on Friday 14 May 2021. We will publish a post-consultation report after we have read through the submissions.

You said we heard: post-consultation reports

You can read the feedback on the three consultation papers on changes to the NDIS: 

• Access and Eligibility policy with independent assessments
• Planning policy for personalised budgets and plan flexibility
• Supporting young children and their families early, to reach their full potential.

See the We listened page for more reports on recent NDIS consultations.

Consultation submissions

We want to thank the community for their recent submissions and feedback on the proposed reforms to ensure a fair and consistent NDIS.

We’ve heard from the public that they would like us to publish the submissions made during the recent consultation process on our website.

We have recently published more than 120 submissions which were received as part of the recent consultations on:

• Access and eligibility policy with independent assessments
• Planning policy for personalised budgets and plan flexibility
• Supporting young children and their families early, to reach their full potential
• Interventions for children on the autism spectrum.

We contacted organisations, to see if they would provide permission for us to publish their responses to our consultation papers.

There is also an open invitation to everyone who made a submission recently and would like us to publish it on our website to contact us to discuss publishing your submission. People who provided a submission can email [email protected] to find out more.

When we contact you

From time to time, the NDIA may contact participants, providers and stakeholders through phone calls, SMS, emails, letters or other accessible formats to seek feedback on their experience with the Scheme.

Check the list below to see what outreach the NDIA is doing. If you are contacted by the NDIA in relation to your plan, the caller will always explain who they are and confirm your identity over the phone. 

If you’re worried the call is a scam, you can visit Scamwatch.