The National Disability Insurance Scheme Act 2013 (Cth) (NDIS Act) sets out how the NDIA handles, protects and shares protected Agency information.
This includes information about NDIS participants, prospective participants and providers.
State and federal organisations, including police, courts, tribunals and lawyers, may need to contact us for protected Agency information, including:
- subpoenas
- how to serve court orders
- requests for protected Agency information
- sharing information with state and territory agencies
- Freedom of Information (FOI)
- privacy.
The NDIS Act also includes a list of ‘reviewable decisions’. If you think an NDIA decision is wrong, you can request an internal review of a decision or an external review by the Administrative Review Tribunal.
The Administrative Review Tribunal began on 14 October 2024. It replaced the Administrative Appeals Tribunal (AAT).
All cases before the AAT were automatically transferred to the new Tribunal. The process of review for NDIA participants remains unchanged.
If you are a participant with an NDIA case currently before the AAT there are no further steps you need to take.
Further information on the new system of federal administrative review is available on the Attorney-General’s Department website .