Participant Service Improvement Plan

On this page:

The Participant Service Improvement Plan 2020-21 sets out what we are doing to deliver a better NDIS. 

It explains the practical changes we’re making so that the NDIS works better for everyone; for participants, their families and carers, their providers and the broader community. 

We have already delivered some important improvements to the Scheme and we will continue to deliver them over time. We will tell you when we have made changes.

Participant Service Improvement Plan

The Participant Service Improvement Plan is current as at September 2021. We’ll update the Plan as we make changes to improve the Scheme.

Our progress

We are tracking our progress on the changes outlined in the Participant Service Improvement Plan (PSIP). An update on our progress can be found in the Quarterly Reports

This page current as of
20 January 2022