Receiving an approved NDIS plan

While you may work with an ECEI Coordinator or LAC to develop your NDIS plan, all participant plans must be approved by the NDIA.

After it is approved, you will receive your plan either in person or in the mail, and through the myplace portal.

Your ECEI Coordinator, LAC or NDIA planner will let you know the next steps and how long it will take to receive your approved plan.

During your planning conversation you can request a copy of your plan printed in a variety of accessible formats such as Braille, electronic text (on CD), large print or audio (on CD), or translated into your preferred language.

You can also change your communication preferences in the myplace participant portal

What happens if you disagree with what’s in your plan?

You have the right to ask for an internal review of your plan by the NDIA.

Your ECEI Coordinator, LAC or NDIA planner will explain how to do this and can put you in touch with advocates who can help you with this process.

Requesting a review

A request for internal review of a decision must be made within three months of receiving notice of the decision from the NDIA.

If you’re not happy with the internal review, you can apply for a review by the Administrative Appeals Tribunal (AAT) , which exists outside the NDIA.

This page current as of
18 November 2019
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