Do providers need to be registered to offer ILO services to NDIS participants?

The categories below apply for registered organisations to claim ILO services delivered to NDIS participants.

  • 0106: Individualised Living Option – Exploration and Design
  • 0115: Individualised Living Option – Supports 

The standard arrangements for plan management apply to enable participants to use unregistered providers. 

Why is ILO being rolled out in the NDIS now?

The NDIA wants to provide more options in the supports available for participants so that they have more choice and control of who they live with, where they live and how their supports are provided. Expanding the visibility and availability of ILOs is one way of doing this. 

An ILO is an alternative to a group home. There is international and local evidence that the diverse range of support models (that come under the umbrella-term “Individualised Living Options”) have positive outcomes for participants and are cost-effective. 

There are NDIS participants across Australia who have living arrangements facilitated through ILOs, although in most locations they are relatively small in number and low in visibility. 

This roll out will expand accessibility to ILO for a greater number of NDIS participants.

This page current as of
26 April 2021
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