Individualised Living Options for providers

About Individualised Living Options

ILO introduces alternative ways of supporting and funding living arrangements for NDIS participants. There are lots of choices with ILO. Participants can share their home with friends or housemates. Or they might live in a Host arrangement or on their own with tailored support. 

ILO refers to the reasonable and necessary supports provided to a participant so they can:

  • identify their preferred living arrangement and  support package through an in-depth exploration and design process; and 
  • implement and manage supports to help them to live the way they want, where and with whom they choose. 

The purpose is for participants to achieve their home and living goals. An ILO is created following holistic consideration of each individual’s preferences, strengths, assets, support requirements, informal and community networks. 

ILO supports offered through the NDIS are based on contemporary home and living models. They have been proven to reduce the need for paid hourly support and allow people with disability and higher support needs to live a full life in the community.  

ILO supports are typically funded in two stages.

ILO Stage 1: Exploration and design

Understanding the participant’s home and living aspirations based on their preferences and needs.

Then in partnership with the participant and their family, friends and other support networks, working out where they want to live, who with, what supports they need, and how the ILO package is best set up.  

ILO Stage 2: Supports

Finding and implementing the supports the participant needs to live the way they want, monitoring and adjusting their package as needs their change. 

Participants can receive funding for both exploration and design, and to implement, monitor and redesign ILO Supports, although typically ILO Supports funding will follow after exploration and design. Exploration and design is a critical step in developing the right ILO for a participant.  

Further information on funding can be found in the NDIS Pricing Arrangements and Price Limits and the ILO Guideline .

How can ILO work? Read the ILO participant scenarios (PDF 185KB) for examples of ILOs.

ILO pricing 

There are two Individualised Living Options (ILO) line items in the NDIS Pricing Arrangements and Price Limits. They came into effect from 1 July 2020.

The line items are:

  • Individualised Living Option – Exploration and Design
  • Individualised Living Option – Supports

The line items will enable individuals to explore home and living support arrangements that are alternatives to group homes. 

There are three funding levels for each of these line items which are detailed in the ILO Guideline .

This page current as of
9 December 2021