Participant First: Help shape the NDIS

We strive to deliver a better experience for our participants. We know the best way to do this is to listen to people with lived experience of disability and first-hand experience of the NDIS. That’s what Participant First is all about.

Participant First Engagement Initiative

We’re seeking nominations from participants, families and carers to help improve our policies, services, systems and more. 

By volunteering for our Participant First Engagement Initiative, you can share your views about the best ways to improve how we work.

Please complete the Participant First information form  to register your interest.

We are looking for a mix of participants, families and carers who:

  • can work collaboratively
  • reflect the range of people in the Australian disability community
  • have an ability to represent people with varied disabilities
  • have different levels of experience with the NDIS.

You can choose from three levels of commitment. The first involves giving online and email feedback.

The second offers one-on-one or small group discussions. The third sees you working directly with project teams to design a product or policy.

Use the information to outline your specific needs (for example, wheelchair access, support worker, interpreter).

We also encourage Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people from rural and remote locations and members of the LGBTIQA+ community to sign up.

Your feedback is confidential and not added to your official NDIS participant record.

For more details, contact [email protected].

Participant Engagement Panel

The Participant Engagement Panel is a new way for participants to have a say, particularly those from traditionally harder to reach communities.

The Participant Engagement Panel will help us hear a diverse range of views from people with lived experience of disability, through its strong networks and community connections.

The 28 suppliers on the panel will provide engagement services for Scheme improvement projects.

They have experience working with harder to reach communities, such as:

  • Aboriginal and Torres Strait Islanders
  • people from Culturally and Linguistically Diverse backgrounds
  • remote and very remote communities
  • participants with intellectual and cognitive disabilities
  • participants who require complex support requirements (including young people living in aged care facilities)
  • participants living in group homes or Supported Independent Living (SIL)-type arrangements.

The suppliers on the Participant Engagement Panel are:

  • Aboriginal Family Support Services
  • ACT Disability, Aged and Carer Advocacy Service
  • Advocacy WA
  • ARTD Consultants
  • Bastion Insights
  • Campfire Co-operative
  • Carers Australia
  • Children and Young People with Disability Australia
  • Community Living Association
  • Down Syndrome Australia
  • Faster Horses
  • Hunter Primary Care
  • Inclusion Australia
  • Independent Living Assessment
  • Julia Farr Association - Purple Orange
  • Keogh Bay
  • Mind Australia
  • National Ethnic Disability Alliance
  • NSW Council for Intellectual Disability
  • Orima Research
  • Paraplegic and Quadriplegic Association of South Australia
  • Physical Disability Australia
  • Queenslanders with Disability Network
  • Social Futures
  • Spinal Cord Injuries Australia
  • The Social Deck
  • University of Adelaide
  • Whereto Research.

For more details, contact [email protected].

Read about more ways we engage with participants, the disability sector and the community.

This page current as of
17 September 2021
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