For participants - coronavirus (COVID-19)

What is the NDIS doing to help participants?

We have a number of temporary COVID-19 measures to support participants during the pandemic. This page has information on what we are doing to help participants. 

General measures

  • Action plan to ensure NDIS participants and their families continue to receive the essential disability supports they need.
  • Proactive outreach to high-risk participants and sharing of data with states and territories to ensure continuity of supports.

COVID-19 vaccination

  • The NDIA have partnered with the Pharmacy Guild of Australia to make it easier to access both the Moderna and AstraZeneca COVID-19 vaccine. NDIS participants can use this easy access link to book a COVID-19 vaccine
  • Participants aged 12 and over are eligible for Moderna. Participants aged 18 and over can choose to book an appointment to receive Astra Zeneca following an assessment from a health provider..
  • We are helping participants to access the COVID-19 vaccination by offering support coordinators and providers of personal supports additional funds to help you arrange your vaccination. This payment is claimed directly from the NDIA and does not come out of your budget.
  • All Australians must give informed consent before having the COVID-19 vaccine. If you want, you are able to have someone support you in your decision making.
  • More information about COVID-19 vaccines for people with a disability is available on the Australian Government’s Department of Health website.
  • COVID-19 vaccination information is also available in Easy Read, Auslan and other languages .

Plans and plan reviews

  • NDIS plans may be automatically extended by up to 12 months, ensuring continuity of support.
  • Face-to-face planning shifted to telephone meetings where possible.
  • Increased flexibility within your budgets to purchase disability-supports.

Accessing the NDIS

Personal protective equipment (PPE)

  • Participants with a reasonable and necessary need for PPE when their disability worker is supporting them can use their NDIS funds to purchase PPE . 
  • Visit the health and safety page for more information on PPE.

One-off deep clean

  • If a participant has a support worker attending their home who later tests positive to COVID-19, then the participant will be able to access a one-off deep clean.

Assistive technology

  • Participants can use their existing NDIS funds to buy low cost AT such as fitness equipment or smart devices to help access supports. 
  • More information about low cost AT for support continuity.

Supported independent living

  • To help participants living in supported independent living (SIL) during the COVID-19, we have introduced support items for cleaning services and higher intensity support.
  • We also have a new temporary support to help NDIS participants in SIL to access the COVID-19 vaccination
  • The COVID-19 vaccination is voluntary. Providers will only make vaccination appointments with your consent.

Meal preparation and delivery

  • If a participant living in an area with stay at home orders normally has a support worker help them prepare meals at home or help with grocery shopping, then the participant can use these funds to pay for meal preparation.  
  • This temporary flexibility is to help participants who want to reduce the risk of exposure to COVID-19 by having fewer support workers in their home, where possible.

Coronavirus (COVID-19) planning resource for people with disability

Collaborating 4 Inclusion has worked with the Australian Government Department of Health to develop a guide which helps people with disability to get the facts about coronavirus (COVID-19) and make a plan for how to manage the impact. 

It is important Australians with disability can make a coronavirus (COVID-19) plan that meets their needs. 

Visit the Collaborating 4 Inclusion website for further information. 

This page current as of
5 October 2021
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