For participants - coronavirus (COVID-19)

What is the NDIS doing to help participants?

We have a number of temporary COVID-19 measures to support participants during the pandemic. This page has information on what we are doing to help participants. 

General measures

  • Action plan to ensure NDIS participants and their families continue to receive the essential disability supports they need.
  • Proactive outreach to high-risk participants and sharing of data with states and territories to ensure continuity of supports.

COVID-19 vaccination

  • Everyone in Australia will be offered a safe, free and effective COVID-19 vaccine.
  • High priority groups, including aged care and disability care residents and workers, are being offered the vaccine first.
  • All Australians must give informed consent before having the COVID-19 vaccine. If you want, you are able to have someone support you in your decision making.

More information about COVID-19 vaccines for people with a disability is available on the Australian Government’s Department of Health website.

COVID-19 vaccination information is also available in Easy ReadAuslan  and other languages .

Plans and plan reviews

  • NDIS plans may be automatically extended by up to 12 months, ensuring continuity of support.
  • Face-to-face planning shifted to telephone meetings where possible.
  • Increased flexibility within your budgets to purchase disability-supports.

Accessing the NDIS

We have made our Access Request form and Supporting Evidence form available for download on our website. 

Personal protective equipment (PPE)

For participants living under restrictions, we have added PPE measures to keep you safe. Visit the PPE page for more information.

One-off deep clean

If a participant has a support worker attending their home who later tests positive to COVID-19, then the participant will be able to access a one-off deep clean.

Assistive technology

Participants can use existing NDIS funds to buy low cost AT such as fitness equipment or smart devices to help access supports. More information about low cost AT.

Support coordination

  • Support coordination is temporarily claimable under a participant’s Core budget until 31 March 2021. 
  • Beyond this date, support coordination will continue to be available to all participants who have a reasonable and necessary need for it from their Capacity Building budget.

Supported Independent Living

To support participants living in Supported Independent Living arrangements during the coronavirus (COVID-19) pandemic, we have introduced two new support items for cleaning services and higher intensity support.

Coronavirus (COVID-19) planning resource for people with disability

Collaborating 4 Inclusion has worked with the Australian Government Department of Health to develop a guide which helps people with disability to get the facts about coronavirus (COVID-19) and make a plan for how to manage the impact. 

It is important Australians with disability can make a coronavirus (COVID-19) plan that meets their needs. 

Visit the Collaborating 4 Inclusion website for further information. 

    This page current as of
    1 March 2021
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