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Like other equipment, your assistive technology may need repairs. If your item isn’t of acceptable quality, fit for purpose, or doesn’t work properly when it is first delivered to you, you should contact your AT assessor or the AT supplier to let them know and work out how they can fix the problem.

To ensure you can access urgent assistive technology (AT) repairs, even without funding in your plan, the NDIS Contact Centre can authorise funds over the phone. If you have approved funding for AT supports in your plan, repairs and maintenance of AT is also included as part of your budget. If there is no funding available for an urgent repair, the NDIS Contact Centre can provide an authorisation number over the phone to ensure you can access the support you need and providers can be paid appropriately. When the NDIS Contact Centre is open, you or your provider should phone...

Some partner offices in the ACT will be closed over the reduced activity period. Please check your local office hours below.

November 2020 25 November update includes: Have your say on proposed changes to the NDIS: Access and eligibility policy for independent assessments Planning policy for personalised budgets and plan flexibility ECEI Implementation Reset project consultation report Supporting young children and their families early, to reach their full potential. February 2020 5 February update includes: Bushfire response Tune Review Transport costs Annual Pricing Review Provider payments NDIA organisational structure Recent media Honours

Note: the information on this page was correct at the time of publishing. Find the latest information visit on Independent assessments. Today we have released a number of consultation papers that explain the proposed changes to the Scheme – what the changes are, how the changes may work and what the changes will mean for participants. We invite people with disability, participants, their families and carers, and the wider disability sector to have their say on how to deliver changes to improve the Scheme and make the NDIS simpler, faster, fairer and more flexible. The papers explain how the proposed...

We have collated information on key topics and for different situations to support NDIS participants and their families.

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The NDIA LGBTIQA+ Strategy outlines our commitment to being respectful and responsive to the diverse needs of people with disability who identify as LGBTIQA+, their families, carers and communities.

What you said about the Digital Partnership Program discussion paper.