Upcoming multi-system outage to myplace portals and my NDIS app

Please find below details of an upcoming planned outage. 

Planned outages allow us to update and improve our systems.

Impacted systems

  • my NDIS app 
  • myplace participant portal
  • myplace provider portal 

Start date and time

Saturday 22 July 2023 at AEST 11.59 pm

Finish date and time

Sunday 23 July 2023 at AEST 12:30 am

Outage window

30 minutes

Impact on users

The systems listed above will be unavailable during the outage window.

Please plan around this if required.

We are sorry for the disruption.