August 2018 - Industry Reference Group

IRG meeting: Tuesday 7 August 2018

Market dashboard

The NDIA provided an overview of latest quarterly report data on market trends and payment growth. 

Market strategy

The NDIA led a discussion about the corporate strategy for developing the market and its market stewardship role.

Participant Pathway

The NDIA provided information about improvements to the Participant Pathway experience. 

Assistive technology and home modifications supports

The NDIA explained current and future improvements to business processes relating to Assistive Technology and Home Modification. The improvements are designed to improve timeliness and quality of decision making around the inclusion of these types of supports in participant plans.

Other business

The NDIA introduced new work on development of a Contemporary Practice and Innovation Strategy and invited feedback from members.