Payment for some claims will be delayed due to the ANZAC Day 25 April 2024 public holiday. Claims made on: 24 April 2024 – will be paid from 26 April 2024 25 April 2024 – will be paid from 29 April 2024 Call the National Contact Centre on 1800 800 110 if you need more information.
There is an upcoming planned outage. Planned outages allow us to update and improve our systems. Impacted systems Application Programming Interface (API) – providers my NDIS app myplace participant portal myplace provider portal Start date and time Saturday 23 March AEDT 11:59 pm Finish date and time Sunday 24 March AEDT 4 am Outage window 4 hours Impact on users These systems will be down during the outage window. Please plan around this if required. We are sorry for the disruption.