There are 3 upcoming planned outages.
Planned outages allow us to update and improve our systems.
Outage 1
Impacted system
Application Programming Interface (API) - providers
Start date and time
Friday 1 March AEDT 11:59 pm
Finish date and time
Saturday 2 March AEDT 8 am
Outage window
8 hours
Outage 2
Impacted systems
my NDIS app
Start date and time
Friday 1 March AEDT 11:59 pm
Finish date and time
Sunday 3 March AEDT 9 am
Outage window
33 hours
Outage 3
Impacted systems
- my NDIS participant portal
- my NDIS provider portal
- myplace participant portal
Start date and time
Saturday 2 March AEDT 4:30 am
Finish date and time
Sunday 3 March AEDT 12 pm
Outage window
31.5 hours
Impact on users
These systems will be down during the outage window. Please plan around this if required.
We are sorry for the disruption.