Step 1: Check your plan
Make sure you’ve got enough available funding
Your funding for low-cost assistive technology will be in your core budget under ‘consumables’.
Low-cost assistive technology are any items under $1,500 that are NDIS supports.
Learn more about low-cost assistive technology.
Check you’ve got enough funds to make your purchase
Log in to the participant portals or my NDIS app to check your funding balance. You can also ask someone who helps you with your plan, to check for you.
You can start the process of buying your low-cost assistive technology if you have funds available. You don’t need to check with us first or send us a quote for approval if you have funds in your consumables budget and your assistive technology costs less than $1,500.
You’ll need to get advice to make sure it’s safe for you to use if the item you want is higher-risk.
If you don’t have enough funding
You can choose to use your core supports category funding flexibly to buy your low-cost assistive technology if you don’t have enough funding in your ‘consumables’ budget.
We can discuss other options with you if you don’t have flexible funding available. This might include doing a plan variation.
Step 2: Find a provider
If you’re NDIA-managed
You’ll need to buy your item from a registered NDIS provider. You can use our provider finder to help you find one.
If you’re plan-managed or self-managed
You can buy from any supplier.
Step 3: Make a claim
If you’re NDIA-managed
Your registered provider will claim payment for the item directly from us when you buy your low-cost assistive technology.
If you’re plan-managed
You’ll need to give your plan manager the invoice and any required documentation. They’ll handle the payment and claims process on your behalf.
If you’re self-managed
You can pay for your assistive technology upfront then submit a claim for reimbursement through the my NDIS portal, myplace portal or my NDIS app.
Tip: Keep your receipts
Make sure to keep receipts and any documentation related to your purchase. You’ll need to be able to provide proof of your claim if you’re self-managed.