Skip to main content Skip to main navigation

Service charter 11/06/2026, 01:55

Site search

Search

Portal sign in menu

Portal sign in
- Participant portal (External website)
- Provider portals (External website)

Main navigation

Home
Understanding the NDIS
Applying
For participants
For providers

News and events
About
Contact

Home
About us

Service charter

Save page as PDF

Participant Service Charter tile

Participant Service Charter

Service charter

Participant Service Guarantee tile

Participant Service Guarantee

Service charter

Participant Service Improvement Plan tile

Participant Service Improvement Plan

Service charter

This page current as of

8 May 2026

Social Menu

Facebook (External website)
Instagram (External website)
LinkedIn (External website)
Twitter (External website)
YouTube (External website)

Footer Menu

Recent website updates
Sitemap

A new way of planning
NDIS laws
Careers
Governance
Publications
Policies, rules and legal
Strategies
Reference groups
Grants and projects

Copyright Menu

Privacy
Accessibility
Copyright
Disclaimers
Access to information
Data and research (External website)
Engage
Freedom of information
Our guidelines
Social media

The National Disability Insurance Agency acknowledges the Traditional Owners and Custodians of Country throughout Australia and acknowledges their continuing connection to land, sea and community. We pay our respects to the people, the cultures and the Elders past, present and emerging.

Aboriginal and Torres Strait Islander readers are advised that this website may contain images, voices and videos of deceased persons.

Developed by the National Disability Insurance Agency

https://ndis.gov.au/about-us/service-charter