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More than 1,000 people have had their say on the future of NDIS online services since December, and in response to your feedback we are making some important fixes to the myplace participant portal.

All enquiries, feedback, compliments and complaints can now be lodged using the “View complaints and enquiries” tile in the myplace Provider Portal.

Minister for the National Disability Insurance Scheme (NDIS), Stuart Robert, today announced grants worth a total of $67.8 million to support people with a disability to better connect with their community, gain employment and access health services.

The NDIA has published a guide to complex home modifications (CHM) for builders and assessors. The Complex Home Modification Guide is designed to increase knowledge and understanding of complex home modifications to reduce the number of re-quotes and facilitate timely approvals.

The National Disability Insurance Agency has zero tolerance for fraud against the NDIS and its participants. At no stage has the NDIA agreed that the Agency’s tolerance level for fraud was 10 per cent. Any suggestion to the contrary is wrong. The NDIA’s publicly available Fraud Strategy Statement clearly outlines the Agency’s position.

On Friday 14 February, NDIA CEO Martin Hoffman spoke to the Council for Economic Development of Australia.