We are making changes to how we manage and update NDIS participants’ bank account details. We’re doing this to help reduce the risk of fraud and to keep participants’ personal information safe. Across the NDIA, we’re limiting who can see and update participant bank account details. We have introduced extra security checks for high-risk transactions, such as updating bank account and personal details. These checks apply to both participants and registered providers. When updating your details, you may be asked to confirm a one-time code check when you contact us. The one-time code will be sent to your email address...
