News
The Agency is trialling a new phone system with selected service delivery teams. The trial will begin on 25 August 2025 and run for three months.
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Story
Family learned about the NDIS and were able to get son into scheme and improve his life, utilising the right supports to meet his needs.
News
We’re making changes to the NDIS to make it fairer, easier to navigate, and more flexible to support participants to work towards their goals. We are now aiming to introduce changes to planning from mid-2026. The changes will be gradual. We will keep listening and learning so we can improve.
News
Key themes and insights from the Disability Representative and Carers Organisation (DRCO) Forum held on 29 May 2025.
News
There is an upcoming planned system update. These planned updates allow us to improve our systems.
News
A former NDIS provider has been sentenced after a Fraud Fusion Taskforce investigation revealed proof that the provider had solicited participant data from an NDIA staff member.
Story
For Geelong NDIS participant John, volunteering has improved his life. Now he feels he has purpose, he is valued, and he’s discovered his potential, learning new job and social skills to work towards his goal, to find paid work.
News
The National Disability Insurance Agency (NDIA) has released the NDIA Corporate Plan 2025–26 in accessible Word, PDF and Easy Read formats.
Story
When Moree local, Richie, 49, joined the National Disability Insurance Scheme (NDIS) in May 2024, all he wanted was to regain his independence and get support to help him rebuild his ‘new normal’ life after a stroke at 46 robbed him of his mobility and speech.
News
Participant Pathway Experience Co-design Working Group meeting held on 10 June 2025.