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Providers are responsible for ensuring that claims for payment are complete, truthful and accurate.

Service bookings are used to set aside funding for an NDIS registered provider for a support they will deliver. Service bookings are not the same as service agreements. More information about editing a service booking.

The NDIS is making a real difference in the lives of Australians. We help people with disability be more independent, find work, study and have greater choice and control over how they want to live their life.

We want our staff to have a balance between their personal lives and work. Our Enterprise Agreement 2020-2023 (EA) sets out conditions and benefits that support our staff.

We know that your first weeks and months working at the NDIA can be a big change. We want to make sure you’re set up for success in every way.

We want to reward the great work our people do, every day. Whether they work with our participants or in a support role, we all have an important role to play. There are two parts to the NDIA’s Employee Recognition Program.

Inclusion and Diversity Framework The Inclusion and Diversity Framework (PDF 3MB) sets out the Agency’s commitment for all our staff, including the following diversity groups: People with disability Gender equality and families Aboriginal and Torres Strait Islander peoples People from culturally and linguistically diverse backgrounds Mature age and inter-generational workforce Lesbian, gay, bisexual, transgender, intersex, queer, asexual plus people. We want everyone who works at, or comes into contact with, the Agency to feel valued. We’re proud to be an inclusive workplace, where everyone feels connected, included and able to bring their whole selves to work. Inclusion plans Diversity group...

We provide access to a range of mental health and well-being resources so our people have a quality work and personal life.

Learn how you can join the NDIA through our graduate or Aboriginal and Torres Strait Islander entry level programs.

We aim to boost job opportunities for Aboriginal and Torres Strait Islander peoples. One way we do this is through our entry level programs. Indigenous Australian Government Development Program (IAGDP) The Indigenous Australian Government Development Program (IAGDP) is a 15-month entry level program, run by the Department of Education, Skills and Employment. The program combines ongoing employment with structured learning. It leads to a Diploma of Government. We are one of many Australian Public Service (APS) agencies taking part in the IAGDP. If you’re interested in working in the APS and the NDIA, there are a number of benefits. These...