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I would love the opportunity to have a conversation with the planner and talk positively about my child, not only focusing on the negatives, but still having the funding there and encouraging that positivity to foster and grow.

There needs to be more of a team effort and holistic approach, so we are working together to achieve goals.

NDIS providers of therapy supports, supported independent living, and support coordination will share in more than $45 million in funding as part of a program designed to support quality providers of disability services.

The NDIA has completed a review of policies and practices concerning NDIS debt and will repay some money to participants and providers. A debt can come about when a NDIS payment is made to a person or organisation not entitled to the payment.

The Agency is trialling a new phone system with selected service delivery teams. The trial will begin on 25 August 2025 and run for three months.

We’re making changes to the NDIS to make it fairer, easier to navigate, and more flexible to support participants to work towards their goals. We are now aiming to introduce changes to planning from mid-2026. The changes will be gradual. We will keep listening and learning so we can improve.

Key themes and insights from the Disability Representative and Carers Organisation (DRCO) Forum held on 29 May 2025.

There is an upcoming planned system update. These planned updates allow us to improve our systems.

A former NDIS provider has been sentenced after a Fraud Fusion Taskforce investigation revealed proof that the provider had solicited participant data from an NDIA staff member.