Planned system updates 13-14 June 2026

There are upcoming multi-system updates.

Planned outages allow us to update and improve our systems.

Impacted systems:

  • my NDIS Participant Portal
  • my NDIS Provider Portal
  • myplace Participant Portal
  • myplace Provider Portal
  • my NDIS Mobile App
  • NAPIC Gateway
  • Digital Partner Portal
  • Developer Portal
  • Registration Portal
  • Application Programming Interface (API) services (degradation only)

Start date and time

Saturday 13 June 2026, 6:30 am AEST

Finish date and time

Sunday 14 June 2026, 3:00 pm AEST

Outage window

32.5 hours

Impact on users

These systems will be down during the outage window. Please plan around this if required.

We are sorry for the disruption.