Planned system updates 16 March 2026

There are upcoming multi-system updates.

Planned outages allow us to update and improve our systems.

Impacted systems:

  • my NDIS mobile app
  • my NDIS participant portal
  • my NDIS provider portal
  • myplace participant portal
  • myplace provider portal
  • Digital Partner Portal
  • NAPIC Gateway

Start date and time

Monday 16 March 2026, 7:40 pm AEDT

Finish date and time

Monday 16 March 2026, 10:20 pm AEDT

Outage window

2 hours, 40 minutes

Impact on users

These systems will be down during the outage window. Please plan around this if required.

We are sorry for the disruption.