Planned systems updates 13 – 14 December 2025

There are upcoming multi-system updates.

Planned outages allow us to update and improve our systems.

Impacted systems:

  • my NDIS app
  • my NDIS participant portal
  • my NDIS provider portal
  • myplace participant portal
  • myplace provider portal.

Start date and time

Saturday 13 December 2025, 4:30 am AEDT.

Finish date and time

Sunday 14 December 2025, 3:00 pm AEDT .

Impact on users

These systems will be down during the outage window. Please plan around this if required.

We are sorry for the disruption.