Planned systems outage 22 – 23 March 2025

There is an upcoming planned multi-system outage.

Planned outages allow us to update and improve our systems.

Outage 

Impacted systems:

  • Application Programming Interface (API) Services
  • my NDIS app
  • my NDIS participant portal
  • my NDIS provider portal
  • myplace participant portal
  • myplace provider portal

Start date and time

Saturday 22 March 2025, 09:00 pm AEDT

Finish date and time

Sunday 23 March 2025, 05:00 am AEDT

Outage window

8 hours

Impact on users

These systems will be down during the outage window. Please plan around this if required.

We are sorry for the disruption.