Search Site

The National Disability Insurance Agency (NDIA) has established a second round of demonstration projects titled Empowering participants: Information, assistance and connections.

Please find below details of 2 upcoming planned outages. Planned outages allow us to update and improve our systems.

The NDIA Annual Report 2022-23 is now available.

Due to a technical issue, the National Contact Centre is unable to process some requests.

NDIS participants are seeing faster decision-making through the Administrative Appeals Tribunal (AAT), thanks to targeted alternate dispute resolution initiatives. For AAT matters received in the past 12 months, the median weeks to close for matters resolved has almost halved from 31 to 18 weeks, latest data shows.

We’ve made some changes to the myplace participant portal.

The purpose of this communique is to detail the key outcomes of the Co-design Advisory Group’s 21st meeting, which took place Tuesday 12 September 2023.

Providers are required to move to the new pricing arrangement by 31 December 2023. In response to feedback, and to support providers who are yet to transition, we held eight provider information sessions, with over 700 providers in attendance. As we continue to support providers, we have now released a presentation series, which answers frequently asked questions.

Please find below details of an upcoming planned outage. Planned outages allow us to update and improve our systems.

The National Disability Insurance Agency (NDIA) continues to have a positive impact on the lives of participants, their families and carers with recent data highlighting greater community inclusion and participation.