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News
The NDIA has updated our public data, now current as at 30 September 2024.This data is useful to anyone seeking to understand the NDIS in more detail. Information can be searched by area of interest, including participant numbers, plan budgets, providers, markets and plan utilisation.
News
Key Themes and Insights 1. Current issues Key Themes: NDIA eligibility reassessment processes. Key Insights: Current eligibility reassessment communications are problematic for people with permanent disability, for example Down Syndrome, and are causing significant trauma for participants and families. Concern the Agency is sending participants eligibility reassessment letters when their case is sitting before the Administrative Review Tribunal. Concern participants are not receiving the initial communication asking for evidence as part of their eligibility reassessment. The Agency needs a process for confirming the participant received the initial letter. Concern the Agency is calling participants about eligibility reassessments without notice. Participants...
News
The NDIA takes all matters relating to participants experiences with the NDIS seriously. The NDIA is considering the Victorian Office of the Public Advocate's report in detail, and working to ensure the recommendations appropriately addressed, noting a number of these recommendations are being addressed through existing and ongoing work being undertaken by the Agency. The NDIA appreciates the important work the OPA does with and on behalf of participants, and welcomes evidence based insights and reviews. This feedback helps the NDIA deliver a better a service to participants.