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The National Disability Insurance Agency (NDIA) has engaged Serco Citizen Services Pty Ltd (Serco) as its service delivery partner for contact centre services in a two year contract. Serco will be operating the NDIA contact centre services out of locations in Melbourne and regional Victoria.

The National Disability Insurance Scheme (NDIS) is encouraging people to take part in a free Vision Australia Public Library 101 Online Webinar to show people what it can offer.

Explore the communique from the Mental Health Sector Reference Group's April 2018 meeting, including the national consultations on the experience of the NDIS for people with psychosocial disability.

In response to feedback from participant and provider groups, and the Productivity Commission Report on NDIS Costs, the Board of the National Disability Insurance Agency (NDIA) commissioned McKinsey & Company to undertake an Independent Pricing Review (IPR) in June 2017.

South Australians aged 18 to 64 years living in the Adelaide Hills, Western Adelaide and Eastern Adelaide regions and Victorians living in the Bayside Peninsula joined more than 140,000 Australians already participating in the National Disability Insurance Scheme (NDIS) on 1 April 2018.