There are upcoming multi-system updates.
Planned outages allow us to update and improve our systems.
Impacted systems:
- my NDIS participant portal
- my NDIS provider portal
- myplace participant portal
- myplace provider portal
- my NDIS App
- NAPIC Gateway
- Digital Partner Portal
- Integrity Portal
- APIC Provider API
Start date and time
Saturday 17 October 2026, 11:30 pm AEDT
Finish date and time
Sunday 18 October 2026, 6:30 am AEDT
* Please note: Services may be returned earlier if technically possible.
Outage window
7 hours
Impact on users
These systems will be down during the outage window. Please plan around this if required.
We are sorry for the disruption.