Planned system updates 3-5 July 2026

There are upcoming multi-system updates.

Planned outages allow us to update and improve our systems.

Impacted systems:

  • myNDIS Participant Portal
  • myNDIS Provider Portal
  • myPlace Participant Portal
  • myPlace Provider Portal
  • myNDIS Mobile App
  • Integrity Portal
  • Digital Partner Portal
  • NAPIC Gateway
  • Application Programming Interface (API) services 

Start date and time

Friday 3 July 2026, 10:30 pm AEST 

Finish date and time

Sunday 5 July 2026, 11:30 pm AEST

Outage window

49 hours

Impact on users

These systems will be down during the outage window. Please plan around this if required.

We are sorry for the disruption.