Planned system updates 5-6 June 2026

There are upcoming multi-system updates.

Planned outages allow us to update and improve our systems.

Impacted systems:

  • my NDIS Participant Portal
  • my NDIS Provider Portal
  • myplace Participant Portal
  • myplace Provider Portal
  • my NDIS App
  • Digital Partner Portal
  • NAPIC Gateway
  • Application Programming Interface (API) services 

Start date and time

Friday 5 June 2026, 11:30 pm AEST 

Finish date and time

Saturday 6 June 2026, 8:30 am AEST

Outage window

9 hours

Impact on users

These systems will be down during the outage window. Please plan around this if required.

We are sorry for the disruption.