There are upcoming multi-system updates.
Planned outages allow us to update and improve our systems.
Impacted systems:
- my NDIS Participant Portal
- my NDIS Provider Portal
- myplace Participant Portal
- myplace Provider Portal
- my NDIS App
- Digital Partner Portal
- NAPIC Gateway
- Application Programming Interface (API) services (outage between Saturday 11 April 2026, 11:40pm AEST and ending on Sunday 12 April 2026, 6:20 am AEST)
Start date and time
Saturday 11 April 2026, 11:00 pm AEST
Finish date and time
Sunday 12 April 2026, 7:30 am AEST
Outage window
8 hours, 30 minutes
Impact on users
These systems will be down during the outage window. Please plan around this if required.
We are sorry for the disruption.