There are upcoming multi-system updates.
Planned outages allow us to update and improve our systems.
Impacted systems:
- my NDIS mobile app
- my NDIS participant portal
- my NDIS provider portal
- myplace participant portal
- myplace provider portal
- Digital Partner Portal
- NAPIC Gateway.
Start date and time
Friday 13 March 2026, 11:10 pm AEDT.
Finish date and time
Monday 16 March 2026, 7:20 am AEDT.
Outage window
56 hours, 10 minutes.
Impact on users
These systems will be down during the outage window. Please plan around this if required.
We are sorry for the disruption.