There are upcoming multi-system updates.
Planned outages allow us to update and improve our systems.
Impacted systems
- my NDIS app
- my NDIS participant portal
- my NDIS provider portal
- myplace participant portal
- myplace provider portal.
Start date and time
Saturday 20 December 2025, 7 pm AEDT.
Finish date and time
Sunday 21 December 2025, 4 am AEDT.
Outage window
9 hours.
Impact on users
These systems will be down during the outage window. Please plan around this if required.
We are sorry for the disruption.