There are upcoming multi-system updates.
Planned outages allow us to update and improve our systems.
Outage 1
Impacted systems:
- myplace participant portal
- myplace provider portal
Start date and time
Saturday 6 December 2025, 12:01 am AEDT
Finish date and time
Saturday 6 December 2025, 07:00 am AEDT
Outage window
7 hours
Outage 2
Impacted systems:
- my NDIS app
- my NDIS participant portal
- my NDIS provider portal
- myplace participant portal
- myplace provider portal
Start date and time
Saturday 6 December 2025, 9:45 pm AEDT
Finish date and time
Sunday 7 December 2025, 11:15 pm AEDT
Outage window
25.5 hours
Impact on users
These systems will be down during the outage window.
Please plan around this if required.
We are sorry for the disruption.