There is an upcoming multi-system update.
Planned outages allow us to update and improve our systems.
Impacted systems:
- my NDIS app
- my NDIS participant portal
- my NDIS provider portal
- myplace participant portal
- myplace provider portal
Start date and time
Saturday 22 November 2025, 11:45 pm AEDT.
Finish date and time
Sunday 23 November 2025, 2:15 am AEDT.
Update window
2.5 hours.
Impact on users
These systems will be down during the outage window. Please plan around this if required.
We are sorry for the disruption.