There is an upcoming multi-system update.
Planned outages allow us to update and improve our systems.
Impacted systems:
- my NDIS app
- my NDIS participant portal
- my NDIS provider portal
- myplace participant portal
- myplace provider portal
Start date and time
Saturday 8 November 2025, 04:30 am AEDT
Finish date and time
Sunday 9 November 2025, 03:00 pm AEDT
Update window
34.5 hours
Impact on users
These systems will be down during the outage window. Please plan around this if required.
We are sorry for the disruption.