There is an upcoming planned multi-system outage.
Planned outages allow us to update and improve our systems.
Outage
Impacted systems:
- Application Programming Interface (API) services
- my NDIS app
- my NDIS participant portal
- my NDIS provider portal
- myplace participant portal
- myplace provider portal
Start date and time
Friday 11 July 2025, 10:00 pm AEST
Finish date and time
Monday 14 July 2025, 12:01 am AEST
Outage window
50 hours
Impact on users
These systems will be down during the outage window. Please plan around this if required.
We are sorry for the disruption.