There is an upcoming planned multi-system outage.
Planned outages allow us to update and improve our systems.
Outage
Impacted systems:
- my NDIS app
- my NDIS participant portal
- my NDIS provider portal
- myplace participant portal
- myplace provider portal
Start date and time
Friday 4 July 2025, 10:00 pm AEST
Finish date and time
Sunday 6 July 2025, 03:00 pm AEST
Outage window
41 hours
Impact on users
These systems will be down during the outage window. Please plan around this if required.
We are sorry for the disruption.