Planned systems outage 7 June 2025

There is an upcoming planned multi-system outage.

Planned outages allow us to update and improve our systems.

Outage 

Impacted systems:

  • Application Programming Interface (API) Services 
  • my NDIS app
  • my NDIS participant portal
  • my NDIS provider portal
  • myplace participant portal
  • myplace provider portal

Start date and time

Saturday 7 June 2025, 12:01 am AEST

Finish date and time

Saturday 7 June 2025, 08:00 am AEST

Outage window

8 hours

Impact on users

These systems will be down during the outage window. Please plan around this if required.
We are sorry for the disruption.