Planned multi-system outage 13 April 2025

There is an upcoming planned multi-system outage.

Planned outages allow us to update and improve our systems.

Impacted systems:

  • myplace participant portal
  • myplace provider portal

Start date and time

Sunday 13 April 2025, 12:01 am AEST 

Finish date and time

Sunday 13 April 2025, 06:00 am AEST 

Outage window

6 hours

Impact on users

These systems will be down during the outage window. Please plan around this if required.

We are sorry for the disruption.