Planned multi-system outage Sunday 22 September 2024

There is an upcoming planned outage.

Planned outages allow us to update and improve our systems.

Impacted systems

  • Application Programming Interface (API) services
  • my NDIS app
  • my NDIS participant portal
  • myplace participant portal
  • myplace provider portal

Start date and time

Sunday 22 September 2024, 12:01 am AEST

Finish date and time

Sunday 22 September 2024, 6:00 am AEST

Outage window

6 hours 

Impact on users

These systems will be down during the outage window. Please plan around this if required.

We are sorry for the disruption