Planned multi-system outages 12 - 14 July 2024

There are 3 upcoming planned outages.

Planned outages allow us to update and improve our systems.

Outage 1

Impacted systems

  • Application Programming Interface (API)
  • my NDIS app
  • myplace participant portal
  • myplace provider portal

Start date and time

Friday 12 July 2024 11:59 pm AEST

Finish date and time

Saturday 13 July 2024 6:00 am AEST

Outage window

6 hours

Outage 2

Impacted systems

  • my NDIS participant portal

Start date and time

Saturday 13 July 2024 8:00 pm AEST

Finish date and time

Saturday 13 July 2024 11:59 pm AEST

Outage window

4 hours

Outage 3

Impacted systems

  • Application Programming Interface (API)
  • my NDIS app
  • myplace participant portal
  • myplace provider portal

Start date and time

Saturday 13 July 2024 8:00 pm AEST

Finish date and time

Sunday 14 July 2024 8:00 pm AEST

Outage window

24 hours

Impact on users

These systems will be down during the outage window. Please plan around this if required.

We are sorry for the disruption