Strategic Direction and Change Management resources

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Material on this page is made available on the understanding that the Commonwealth is not providing professional advice.
Before relying on any of the material on this page, users should obtain appropriate professional advice.
Views and recommendations of third parties (including those expressed in the Practical Design Fund projects), which may also be included on this page, do not necessarily reflect the views of the Commonwealth, the Assistant Minister for Social Services, the Department of Social Services or the National Disability Insurance Agency (NDIA) and cannot be taken in any way as endorsement by the Australian Government or expressions of government policy or indicate a commitment to a particular course of action.
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Please note: Some resources below make reference to Disability Care. These resources were developed prior to the name change to National Disability Insurance Scheme (NDIS)


This section focuses on strategic planning and high level advice and assistance to senior managers and board members. Resources include guidance on change management and planning and the strategic directions that reflect the aims and objectives of the NDIS.

Australian Catholic University

It is essential to the success of the NDIS that service providers are meeting the needs of their clients in an efficient, effective and innovative manner. The Australian Catholic University has developed online training modules on:

  • Strategy;
  • Finance; and
  • Becoming a service provider of choice.

This learning program is designed to assist service providers to identify the organisational changes necessary to prosper in the new disability services environment. The training modules may be accessed on the Plan for NDIS website.

TL Consult – Change management strategies

TL Consult has developed a practical guide to change management and suggests strategies for adjusting to the new environment for delivering individual supports the NDIS will bring. The guide includes information about specific areas organisations will need to consider with an emphasis on planning in an uncertain environment.

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Published Date: 

4 March 2015