Reporting suspected fraud

Reporting suspected fraud to the National Disability Insurance Agency

The Australian Government is committed to preventing fraud against its programs and services. The National Disability Insurance Agency (NDIA), as an Australian Government Agency delivering services to disabled Australians, is serious about preventing fraud on the programs it is administering.

While people are generally honest and will be using these services fairly, there is always a risk of fraud. The NDIA has controls in place designed to prevent and detect fraud.

If you suspect or are aware of any fraudulent activity by the National Disability Insurance Scheme (NDIS) participants, providers or staff you should contact the NDIA and report your suspicions.

All reports of suspected fraudulent activity committed against the NDIS will be taken seriously. If an allegation can be substantiated, it will be fully investigated.

What is Fraud?

Fraud is defined in the Commonwealth Fraud Control Guidelines as:

“Dishonesty obtaining a benefit, or causing a loss, by deception or other means”

In this definition, ‘benefit’ refers both to tangible items, such as money or objects, and intangible benefits including power, status or information.

Reporting Fraud

You can provide information about suspected fraudulent or unethical behaviour impacting the NDIS by email at fraudreporting@ndis.gov.au or by calling 1800 650 717. Information may be provided anonymously.

If you are a TTY user - phone 1800 555 677 then ask for 1800 650 717.

If you are a Speak and Listen (speech-to-speech relay) user - phone 1800 555 727 then ask for 1800 650 717.

If you are an internet relay user - visit the National Relay Service website and ask for:

1800 650 717.

If you require more information then visit the National Relay Service website.

This is for NDIS related fraud reporting only.