Quality and safeguards

Transition to the NDIS Quality and Safeguards Commission | Working arrangements | Guide to suitability

Quality and safeguards ensure people with disability have access to high quality supports and services.

Safeguarding people with disability from abuse, harm and neglect is every disability service provider's responsibility and must be an important part of everyday practice

Safeguards include natural safeguards like personal relationships and community connections, and formal safeguards like service standards, regulations and quality assurance systems for service providers and the people they employ.

Transition to the NDIS Quality and Safeguards Commission

From 1 July 2018, the NDIS Quality and Safeguards Commission (NDIS Commission) began operating in New South Wales and South Australia. The NDIS Commission will progressively begin operating in other states and territories, providing national consistency by 2020.
The NDIS Commission will begin to regulate and register providers operating in:

  • Vic, Qld, Tas, ACT, NT from 1 July 2019
  • WA from 1 July 2020.

The NDIS Commission is a new independent agency established to improve the quality and safety of NDIS supports and services. The NDIS Commission will work with NDIS participants, service providers, workers and the community to introduce a new nationally consistent approach so participants can access services and supports that promote choice, control and dignity.
Until the NDIS Commission begins operating in a state or territory, current quality and safeguards requirements for that state or territory will continue to apply.
Visit the NDIS Commission's website (external) for information on it's role and responsibilities.

Working arrangements

During transition to full Scheme, in states and territories where the NDIS Commission is yet to begin operations, providers are required to comply with existing Commonwealth, State and Territory quality and safeguards standards and legislation, supported by Transitional Quality and Safeguarding Working Arrangements between the states and territories, the Commonwealth and NDIA which explain each party's roles and responsibilities.

Guide to suitability

The Provider Registration Guide to Suitability explains what providers need to do to meet the quality and safeguards requirements in each state or territory prior to the NDIS Commission beginning in that location: