The roster of care template and tool provide the NDIA with information about the participant seeking new or revised SIL funding.

The roster of care submission is considered with all other information outlined in the Supported independent living operational guideline

Providers must consult with the participant, or their nominee, to compile the information included in the roster of care submission. 

Providers must include sufficient detail in the roster of care template and tool to allow the NDIA to decide the reasonable and necessary support needs of the participant.

The roster of care submission is only one of the pieces of information the NDIA uses to help us determine the right amount of funding. 

View the Guide to using the Provider SIL Roster of Care Tool for guidance on completing a roster of care.

Once completed, providers can send us the roster of care tool and template or give it to the participant and their support coordinator to be included in the participant’s home and living supports request or plan review. 

Roster of care submissions and Home and Living forms will not trigger a review of a participant’s plan or other further action. The roster of care is not an agreement of the funding that will be included in the participant’s plan. Learn more about plan reviews

All provider enquiries about the roster of care submissions or supporting information must be emailed to [email protected]  

Rosters of care can no longer be submitted to the NDIA using the [email protected] email address.

High intensity supports

A support is considered a high intensity support if the participant requires assistance from a support worker with additional qualifications and experience relevant to the participant’s complex needs. 

If the participant requires high intensity supports, providers must include evidence to support this in the roster of care submission template. Evidence or supporting information can include: 

  • reports or occupational therapy assessments 
  • medical and allied health reports.

Reports must not be older than two years and should be from an independent service provider. 

Overnight supports

SIL is suitable for people who need some level of overnight support. 

If the participant needs up to two hours of awake support overnight, we will fund sleepover support. 

If the participant needs more than two hours of awake support overnight, we fund active overnight support. Active overnights are where the support worker is awake during normal sleeping hours to support the participant because of their disability.

The Supported independent living guideline provides information on how we generally fund overnight supports.

Irregular SIL supports

Participants have separate funding in their plan for irregular SIL supports. Irregular supports are the supports needed for unexpected situations. 

Irregular supports might be required if the participant becomes ill or their day program is cancelled and additional support is needed for a period that was not initially planned and rostered for. 

The Supported independent living guideline provides information on how many days of irregular support we generally fund.

Refer to the claiming rules in the NDIS Pricing Arrangements and Price Limits and learn how to create a payment request for irregular SIL supports in the myplace provider portal step-by-step guides

Programs of support

Providers of group-based supports like SIL can enter into a program of support agreement with the participant. 

Please see the NDIS Pricing Arrangements and Price Limits for more information on programs of support.
 

This page current as of
26 November 2021
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