In-kind service bookings and plan budget adjustments

On 1 July 2016, the National Disability Insurance Scheme (NDIS) started the three-year, staged process of rolling out across Australia.

Some NDIS trial participants are receiving services from providers that have been paid in advance. These pre-paid supports and services are called “in-kind”.

The National Disability Insurance Agency (NDIA) will manage all in-kind financial arrangements in participant plans. As part of this process the NDIA has created an in-kind service booking within the myplace portal to reflect existing arrangements for trial participants receiving in-kind services.

As the in-kind supports have been paid to providers in advance, participant budgets will be reduced to reflect this.

It is important to remember that the drawing down of the in-kind budget does not change any of the current supports in a participants NDIS plan. Participants will continue to receive existing supports and services under the current arrangements with service providers.

Frequently Asked Questions