Q and A - 11 August

Posted on 11 August 2017

Once you are accepted into the NDIS, is it 100 per cent for life or can you exit the Scheme? I am an adult.

Once you are accepted as an NDIS participant, you will receive reasonable and necessary support for as long as you need it. For most participants this means a lifelong relationship.

We will work with you to develop a plan that is unique to your needs and is based on your goals, and it will change over time as your situation changes. Some people enter the Scheme under early intervention. Early intervention support is available to both children and adults who meet the early intervention requirements.

The aim of early intervention is to alleviate the impact of a person’s impairment by providing support at the earliest possible stage. This means that support will be given to increase your independence and capacity, so at some stage you can transition from the NDIS to mainstream services (services available to all Australians).

Achieving good outcomes early on and transitioning from the Scheme doesn’t have to mean the end of your relationship with the NDIS. You might need support at some point in the future, and that’s okay.

What happens if you use up all your funds?

When your NDIS plan is developed, your funding is designed for the life of the plan. As a part of NDIS’s commitment to choice and control (PDF 256KB), you are ultimately in control of how and when your funds are spent in line with what is reasonable and necessary for your goals. However if there is a situation where you notice that your plan funding is not going to last the life of the plan, the best thing to do is get in contact with your Local Area Coordinator or planner. You can request a plan review and submit a change in circumstance form, which will also help us to reassess your situation.

How does the NDIS get in contact with people when the Scheme starts in a new area?

This depends on whether you are already receiving disability supports.

If you currently get disability supports, we will contact you when the NDIS is available in your area.

If you are not currently receiving supports, you will need to contact us when the NDIS is available in your area. To find out when the NDIS is available in your area, visit our website.

This video (external) answers some of the most common questions about how to access the NDIS. There is also a factsheet on our website on how to access the NDIS (PDF)

Why am I receiving a letter from the NDIA about offsetting advanced payments?

In June and July 2016, there was some self-managed participants who had difficulties paying for supports when the new myplace portal was launched. To make sure no-one was disadvantaged, these participants received an advance payment to help them pay for their supports. As a part of this agreement, recouping these payments were discussed.

The NDIA has now begun the roll out of offsetting these advanced payments, and getting in contact with those affected to explain how the offsetting process will work. If it sounds like you might have been a part of this group, so you might like to check out the NDIS website which has more information about the offsetting payment process.

Using the NDIS logo and acronyms

There has been some discussion in the community around organisations using the NDIA/NDIS acronym and logo. It's important that the community has ownership over the NDIS, but we also want to ensure connection with the NDIS is clear in all communities we work with.

Find out how we are working with organisations using the NDIS logo and acronyms and how you can identify as being a supporter or working the NDIS