National Provider Payments team
The National Disability Insurance Agency (NDIA) acknowledges there are some issues impacting provider payments and we are proactively assisting affected organisations to resolve these issues.
NDIA is working closely with affected providers and peak bodies to ensure resolution is achieved in a timely manner.
A centralised Provider Payment Team has been established to enable a one point of contact for providers, increased efficiency and reduced time delays.
Providers can contact firstname.lastname@example.org if they require support claiming through the portal or have an outstanding payment.